Refund Policy

At Click Shaper, we strive to provide the best possible service and ensure our clients are satisfied. However, if for any reason you are not satisfied with the services rendered, please refer to our refund policy below:

1. Service Agreement
Our refund policy is subject to the terms outlined in the service agreement you signed with Click Shaper. Refund requests may not be eligible if the services have been fully rendered or if the terms of the agreement specify non-refundable fees.

2. Refund Eligibility
Refunds may be considered in the following cases:

• Services were not delivered as agreed upon in the service contract.

• A clear technical error or failure prevented the completion of services.

• We have failed to meet the deadlines as specified in the agreement.

3. Non-Refundable Services
Certain services may not be eligible for a refund, including, but not limited to:

• Consultation services or strategy sessions already conducted.

• Digital products, online courses, or any other downloadable materials.

• Completed and delivered web development projects.

• Any services rendered once work has begun, as per the terms agreed upon.

4. Request Process
To request a refund, you must submit your request in writing via email to [info@clickshaper.com]. Your refund request should include:

• A description of the issue or reason for the refund request.

• Relevant documentation (e.g., communications, contracts) supporting the claim.

5. Refund Timeline
Once we receive your refund request, we will review it and respond within 5-7 business days. If your refund request is approved, we will process it promptly, typically within 10-15 business days, depending on the payment method used.

6. Partial Refunds
In some cases, Click Shaper may offer a partial refund based on the services rendered up until the point of cancellation. This will be calculated based on the work completed and the terms of the service agreement.

7. Disputes and Resolution
If you are not satisfied with our decision regarding a refund, we encourage you to contact us to discuss the matter further. We are committed to resolving any issues amicably. If the matter cannot be resolved directly, it will be addressed according to the legal jurisdiction outlined in our Terms of Service.

8. Contact Us
If you have any questions or concerns regarding our refund policy, please contact us at [info@clickshaper.com].